Frequently Asked Questions
Everything you need to know about shopping with FutDandy
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and in unused condition to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Currently, we ship to most major international destinations. Please note that shipping rates and delivery times vary by country and may be subject to local customs fees.
Are the products on FutDandy authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from authorized distributors and reputable brands.